Outside The Box Creation

Frequently Asked Questions

What makes Outside the Box Creation boxes special?

Outside the Box Creation is different than other art kit boxes in a couple of ways:

  • The most common feedback we get on all of our products is how thoughtfully the boxes are put together! We try to include everything you need except water!
  • Each Kids’ Box contains a picture book to read that ties in some way with the lesson/project.
  • We use quality art supplies. Each box contains enough to serve 2 children, and often your kids will have supplies left over that they can continue to have fun with.
  • We also try to give enough structure for everyone to feel successful, but we don’t tell you or your child exactly how to do your artwork because you are the artist and we want you to have permission to be creative!

Do I need to have any art experience or talent?

Nope, you do not need to have prior art experience or artistic talent. We believe it can be awesome to discover the project along with your children – that way, they won’t feel like they have to make their art look just like yours.

Do I need to have any specific supplies at home that are not included in the box?

No! We pride ourselves on including everything you need for the project except water! If you subscribe to the Kids’ Boxes, you will receive a Basics Pack in your first box with a few supplies to hold on to for the duration of your subscription.

How soon will my box ship?

If you order a single kids’ box they typically ship within 2-3 business days of order placement. If you subscribe to the Kids’ Boxes, we ship between the 7th and 9th of every month except in December, when we keep shipping as subscriptions come in until December 20th.

Delivery times are usually 2-3 days for WA, OR and CA and can be 5-days or a little longer for the rest of the country.

How often will I be billed?

One time purchases & pre-paid subscriptions are billed at the time of sale. Month to month subscriptions re-bill once per month around the anniversary of your sign-up date. We say “around the date” because it can be tricky. Sometimes we have to move your re-bill date so that you are not billed for your next  box before you receive the first one or so that you haven’t received 2 and only been charged for 1. If you EVER have any concerns about this, please contact us at info@outsidetheboxcreation.com or 425-616-3750. We try our absolute best to do this right, but once in a while we may mess up!

Can I cancel my subscription at any time?

Although we hope that you will love it and never want to cancel, month to month subscriptions can be canceled at any time. If you cancel after the 15th of the month, you will still have that last box coming.

Are the art supplies safe for kids?

We do our absolute best to make sure that all the products in our Kids’ Boxes are safe for children, however, Outside the Box Creation projects should always be done with adult supervision. Children should never be left unattended with art supplies.

The Art With Friends Adult Boxes often contain products that could be hazardous to children. These boxes are meant to be used by adults.

Do I have to subscribe if I want the Kids’ Boxes?

No, we stock 3 of our most popular boxes and occasionally will do specials if we have excess inventory of any other specific boxes. These individual boxes are a good way to try the product and decide if you would like to subscribe. You can also purchase prepaid 3, 6, and 12 month subscriptions that do not automatically renew when that term is up so that you don’t have to remember to cancel or suspend your subscription if you need to take a break.

What if I have more than one child?

All of our Kids’ Boxes come with enough supplies for up to 2 children. If you have a second child who is younger but wants to participate, we suggest you read the book together and let her/him work with the art medium without worrying too much about the actual project.

If you have more than 2 children or want to do the box as a family, we offer a family size option that accommodates up to 4 people.

What ages are the Kids’ Boxes appropriate for?

The Kids’ Boxes are designed for age 5 – 11. However, we have several middle school age customers who love the boxes.

The younger the child is, the more an adult will need to be involved. If your child is a timid artist or if you have a second child who is younger but wants to participate, we suggest you read the book together and let her/him work with the art medium without worrying too much about the actual project.

If your child is 8th grade or above, we suggest an Art With Friends Box for a fun parent-child experience or for your teen to do with his/her friends!

What will I pay for shipping?

We offer a flat $9 on all products. They ship USPS Priority or Fed Ex Smart Post depending on the destination. The actual cost to ship is usually greater than $9, but we pay the rest.

Have more questions?

Email us at info@outsidetheboxcreation.com

or

Call us at 425-616-3750

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